Three Examples of Intelligent Automation in Healthcare

With the rapid advancement of information technology, businesses are now jumping on board the automation train and embracing the latest and greatest tools available. Not only do they make work processes seamless, but also make life a lot easier for employees. There's one industry in particular where these tools are absolutely vital – healthcare. The most innovative clinics and hospitals are tapping into the power of state-of-the-art technologies to take their workflows to the next level and deliver an unprecedented level of care to their patients. 

The key innovation behind this striking revolution is artificial intelligence. In 2021, the AI healthcare market reached a whopping $11 billion worldwide. Statista predicts its growth to nearly $188 billion by 2030.

Reaping the advantages of intelligent automation in healthcare 

Intelligent automation in healthcare is like having an army of cutting-edge robots working alongside doctors to make their jobs easier and more efficient. By using advanced technologies such as AI, ML, and NLP, it helps to automate various tasks and processes. Needless to say that this machine-driven approach significantly facilitates the work of specialists. Thanks to innovative tools, they can dedicate much more time to tasks demanding empathy and human intervention. So, intelligent automation in healthcare not only boosts operational efficiency but also enhances the quality of patient care, cuts costs, and speeds up the development of new treatments. However, it's important to acknowledge that automation will also impact our work in the future by potentially displacing certain job roles and requiring individuals to adapt to new skills and responsibilities.

But how exactly is it beneficial?

  • Taking operations to the next level

Automation tools revolutionize the way healthcare providers operate. Modern facilities, with the help of these systems, are able to make the work process simpler and faster, leading to improved care for their patients. All this leads to much more significant outcomes.

  • Introducing individualized care

By automating various tasks, doctors can dedicate more time to their patients, see into their specific needs, and elaborate efficient treatment plans. This not only reduces the risk of medical errors but also improves patient outcomes, leading to better overall health and wellbeing. In short, intelligent automation is the key to unlocking a new era of patient-centered care that puts the needs of the individual first.

  • Cutting costs

This is what each business strives to achieve, and healthcare institutions are no exception. Administrative tasks, providing and maintaining equipment, and so on demand significant investments when performed manually. So better to invest in digital tools once and then reap the benefits of cost-efficient automation. 

  • Speeding up treatment development

The main aim of any automation is to speed up and smooth out processes. In serious cases, doctors cannot sit and wait for an insight. Some diseases simply need to be treated as soon as possible.

  • Introducing pioneering data management

Handling huge data flows can be overwhelming, and errors can have serious consequences, including loss of life. Intelligent process automation is crucial in ensuring accurate, fast, and secure data management. By utilizing advanced technologies, medical organization can streamline data workflows and minimize errors. Proper RIS training ensures that radiology teams are confident and proficient in using these advanced systems, further enhancing the efficiency and accuracy of healthcare delivery.

Three examples of intelligent automation in the medical industry

The following three use cases prove the efficiency of AI automation. 

Transforming diagnostics and treatment with AI process automation

AI and automation in healthcare are radically changing the way doctors approach diagnostics and treatment. By analyzing medical images, lab results, and other relevant data, smart algorithms can provide faster and more accurate diagnoses than human experts. This not only leads to better patient outcomes but can also save lives. AI can evaluate patient data to identify patterns and suggest tailored treatment plans. As an outcome, doctors come up with more effective suggestions and patients receive high-quality care.

Another important feature implemented in automation software is robust predictive analytics. It allows professionals to analyze large amounts of data to identify patterns and predict the deterioration of health. Thus, medical specialists easily identify patients who are at risk of developing certain conditions and intervene before they become critical. Technologies like SPR assays enhance our ability to monitor biomolecular interactions, providing crucial insights into treatment effectiveness and drug development. This, combined with AI-driven diagnostics, contributes to more proactive and personalized healthcare.

Finally, AI enables remote monitoring of patients in real-time. This means immediate medical intervention whenever necessary and lower hospitalization rates. 

So, AI automation in healthcare allows for unprecedented precision, accuracy, personalization, and efficiency.

Streamlining workflows with robotic process automation

Another AI automation example is related to machines and mechanisms. Imagine a world where doctors can dedicate more attention to patients by reducing repetitive administrative tasks. That's exactly what RPA aims to achieve. This remarkable innovation involves using software robots or bots to automate these mundane manual tasks, such as managing patient data or scheduling appointments.

The growth of RPA in the healthcare industry is nothing short of remarkable. Precedence Research estimated its 2022 market size at $2.9 billion, and it is expected to skyrocket to around $6.2 billion by 2030. That's an impressive CAGR of 26.01% over the period.

Digital tools work seamlessly with the different digital systems of a hospital, emulating human interactions and speeding up routine processes. Freed from certain tasks, healthcare workers can now focus on providing personalized care to patients.

Healthcare organizations utilizing RPA can provide patients with a quicker service, improved precision, and better protection of their medical information. More time to engage with their patients, improved efficiency, and lower expenses related to manual administration tasks can all be advantageous for medical organizations.

RPA has brought a dramatic shift in the entire sector. This thrilling advancement is contributing to building a healthier future.

Leveraging AI automation in healthcare to introduce upscale customer service

If employees of a clinic are being bogged down by repetitive customer service tasks and scheduling appointments, intelligent automation for healthcare purposes is of immense help. It allows facilities to introduce impeccable and highly efficient 24/7 customer service. AI-powered chatbots integrated with RPA bots can do wonders.

These powerful digital solutions are gaining momentum. Allied Market Research expects the global healthcare chatbots market to hit an astounding $345.3 million by 2026, with a CAGR of 14.5% from 2019 to 2026.

With these innovative technologies, hospitals and clinics can handle all kinds of customer service tasks, including interacting with patients about their health problems and extracting information from other systems about suitable physicians and time slots. Digital tools can even send reminders and allow for rescheduling and canceling appointments.

But that's not all. By utilizing bots, a clinic can improve employee productivity by freeing them from tedious tasks and assisting them with complex ones. This, in turn, can reduce no-shows through reminders and ensure a better patient experience.

Subpar service and scheduling are gradually vanishing thanks to amazing tools.

Conclusion

AI automation in healthcare has brought convenience to people’s lives. For doctors, it's a revolutionary assistant, for the ill, it is an essential tool for faster recuperation and a healthier life. By leveraging intelligent technologies such as chatbots, ML, and RPA, healthcare providers can optimize clinical processes, ensure an unprecedented level of personalization, and get valuable insights into the health of patients. 

Therefore, it's important to cooperate with IT agencies delivering healthcare solutions. Seasoned experts will implement automation tools of any complexity. And thus, a clinic will unlock the next level of operational efficiency. 

As these technologies continue to evolve, we can expect to see even more advanced solutions that will pave the way for a healthier world.