The covid-19 pandemic has changed a lot of things across the globe and the countries going into lockdown have witnessed changes that were never seen before. While social distancing became the norm of that time, masks and PPE were essentials that could not be neglected. The lifestyle of people also had a profound impact and this eventually changed the way people were drinking and eating. The restaurant business faced a lot of challenges during this time and this is the reason why it makes a lot of changes for a successful operation of its business. Knowing how Colombian bakeries, breakfast places, and coffee shops have adapted to the pandemic can help you as a customer to determine the preparations it has done to service the customers.

As coffee & pastries are the most popular beverage & bakery item in the world, it was important for the coffee shops and bakeries to adapt to changes that Covid-19 has caused to the way of doing business. There are incredible hurdles these businesses had to face and overcome but they were fortunate enough to serve customers with their best efforts and capabilities. The most significant changes were the reduction of the number of morning commuter traffic as everyone was practicing social distancing.

 This is the reason why bakeries and coffee shops started and invested in increasing manpower for delivering orders to customers who were working from home. The changes in consumer behavior have affected these businesses severely but they did everything that was needed to be present to serve customers during their business hours. The pandemic also saw a change in the opening hours and restrictive regulations due to social distancing which lead to a loss of turnover in these businesses. Coffee shops were the most growing and profitable business before the pandemic but with Covid-19, its revenue saw a decrease of over 50% to 90%.

These businesses had to become agile and innovative to turn their losses into profit and the most innovative way was the introduction of the bottled coffee. It was more convenient to deliver cold coffee when it was packed in bottles and it eventually resulted in a surge of orders from people who preferred staying at home and ordering coffee. The uncertain times during the pandemic has taught bakeries and coffee shops to adapt quickly to the changing market conditions. The addition of different technologies has helped businesses to grow their revenues and make up for their losses caused due to Covid-19. 

They looked for ways to boost the coffee experience of their customers and there were a lot of changes that indicate that they strived to cope with these challenging times. Another problem that was faced by the bakeries was labor shortage but they followed all the social distancing rules and policies for making sure that there were no health risks. Coffee deliveries skyrocketed and coffee shops made sure that their customers were served in the best possible manner. Mecatos Café & Bakery successfully adapted to these changes and had garnered appreciation from customers across all their outlets.